Payment Policy
At Jackts, your payment security and convenience are our top priorities. We offer a range of trusted payment methods to ensure a seamless shopping experience in the United Kingdom and the United States.
Secure Payments & Data Protection
To ensure your safety, we use SSL (Secure Sockets Layer) encryption to safeguard your personal and payment information during transmission. All transactions are processed by trusted third-party providers who adhere to PCI-DSS security standards. Jackts does not store your financial data on our servers.
Accepted Payment Methods
We accept a wide range of secure payment options:
- Visa, MasterCard, Maestro, American Express: Secure and instant debit or credit card payments.
- PayPal: Pay without sharing card details for added security.
- Google Pay & Apple Pay: Fast and secure mobile payments.
- Shop Pay: Streamlined checkout and order tracking.
Currency, Taxes & Fees
- Currency: Payments are processed in GBP (£) for the United Kingdom and USD ($) for the United States.
- Taxes: For the UK, prices include VAT. For the US, sales tax is calculated at checkout based on your delivery address.
- No Hidden Fees: Jackts does not charge any additional transaction or "handling" fees. Please note that international shoppers may incur currency conversion fees from their own bank if their account is held in a different currency.
Order Confirmation
After payment, you'll receive a confirmation email with your order details. Ensure your email address is valid. If you don't receive the email, check your spam/junk folder or contact support.
Payment Failures
Payment may fail due to:
- Insufficient funds
- Incorrect card/account details
- Bank restrictions
If a payment fails, verify your information or try another method. Contact your bank if issues continue.
For payment concerns, contact us at: support@jackts.com. Our support team is ready to assist you.
Company Information
Store Name: Jackts
Company Name: Authentic Textile LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
E-Mail: support@jackts.com
Phone: +1 917 695 3614
Business Number: 94465835
Customer Service Opening Hours:
Monday to Friday from 09:00 to 17:00
Saturday and Sunday from 11:00 to 15:00
(GMT) Greenwich Mean Time (London)
We respond within one day.